Q: Why do I need to move my web site? What does web site migration consist of?
A: The web site migration service provided by 3rd St Webhosting is completely free and involves transferring all your files, databases and e–mails from your present hosting provider to your brand new web hosting account with us. We’ll also modify all the configuration settings needed for your websites to be fully functional on our advanced cloud hosting platform.Our technicians are completely capable of transferring any kind of site. With years of experience in this field, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built application with lots of custom libraries is as easy as moving a simple WordPress–based weblog.
Q: How much time will it take for my web site to be moved to your platform?
A: While we can’t give you an exact time window, because there are lots of variables, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our very best to migrate your site within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: My personal privacy concerns me. What details do you need?
A: We do not require any sensitive info. We will need, however, the login information for your current hosting account and the name of the website that you wish to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my web site?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the migration is over, we’ll make certain that everything is working correctly and that the integrity of your web content is not jeopardized before notifying you that the migration is finished. After that, we will explain to you how to transfer the domain to your web hosting account with us and how to change the DNS resource records.
Q: Will my old hosting provider find out that I’m leaving them?
A: While we migrate your web content, your web hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all traditional Linux–driven hosting platforms. We don’t support Windows–powered hosting platforms, as we do not provide Windows web hosting services ourselves.In addition, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.