1 hour ticket response
We are dedicated to supplying a rapid and accurate solution to every client support ticket sent by a customer. Our seasoned customer service staff representatives will review your query and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average support ticket response time has proven to be twenty minutes.
A Top–Quality Customer Support Service
Each member of our client care team has lots of years of experience in the shared plans business and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your requests in the most efficient way possible.
An Easy–to–Browse Help Center
To help you find a quick tip on how to use a specific feature, we have integrated a really user–friendly Help section in our Online Control Panel. You can browse through a large selection of web hosting account management articles and website management articles, take a glance at our F.A.Q. section or check our instructional video tutorials.
