• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to supplying a rapid and accurate solution to every client support ticket sent by a customer. Our seasoned customer service staff representatives will review your query and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A Top–Quality Customer Support Service

  • Each member of our client care team has lots of years of experience in the shared plans business and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your requests in the most efficient way possible.

  • Intuitive help center
  • An Easy–to–Browse Help Center

  • To help you find a quick tip on how to use a specific feature, we have integrated a really user–friendly Help section in our Online Control Panel. You can browse through a large selection of web hosting account management articles and website management articles, take a glance at our F.A.Q. section or check our instructional video tutorials.