24/7 Customer Support in Shared Hosting
We acknowledge the importance of getting assistance right away, that's why our shared hosting services come with 24/7 tech support and several means of communication. In case you do not have an account yet, you can easily give us a call or come on our live chat and speak with a live representative, to inquire about our services or check if our servers meet the system requirements for your websites. In this way, you will not end up getting a service that you can't use effectively. If you already have an account with us, you can also open a support ticket from the Hepsia hosting Control Panel in case the issue is strictly technical or it requires more investigation. In contrast to the vast majority of providers out there today, we reply to all of the tickets within the hour, so you will not need to wait for an entire day. Our support services are accessible twenty-four-seven, even during public holidays.
24/7 Customer Support in Semi-dedicated Servers
All of the semi-dedicated plans that we provide feature 24/7 customer and technical support, therefore whatever the problem you experience, you'll be able to contact us and we will give you a hand without delay. Our guaranteed response time for every email or support ticket that you open from your Hepsia website hosting Control Panel is 1 hour; usually the reply time rarely is more than 20 minutes. We also offer telephone support with a couple of local numbers internationally and a live chat, so that you can contact us and receive additional details about our solutions even if you do not have an account yet. We're able to assist you with any kind of question or an issue you have - payment methods, plan specs, e-mail setup, website hosting account settings, and so on. If you employ our services, you will not ever encounter a situation where you have to wait for a couple of days to get a problem resolved like you'll have to do with a number of other service providers.