Phone Support in Shared Hosting
All our shared hosting packages offer telephone support fourteen hrs per day even on official holidays, so that if you do not have an account yet, you're able to give us a call and learn more about our solutions or if we meet the system requirements for your websites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you're able to call the number that is nearer to you. If you're an existing customer, we can help you timely with any kind of general and billing matters and with various tech matters so as to save you time and efforts - we acknowledge the fact that often it is easier to talk to a live person to get things done right away. Of course, some problems cannot be taken care of over the phone, so in such a case you're able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hours a day as part of the support services for each semi-dedicated server package that we offer. Since some issues are more difficult and time-consuming, you'll need to open a ticket if you come across such an issue, still for all of your general, billing or minor tech issues you can always phone us and we will assist you instantly so as to save you the time you will have to spend on creating a support ticket. Even if you do not have an account yet, you can find out whether you can host your internet sites on our top-notch cloud platform or you are able to get any other general information about our semi-dedicated services. We now have local numbers in the U.S.A., the United Kingdom and Australia as well as a worldwide number, so you can call the one which is nearer to your region.