Live Chat Support in Shared Hosting
As a part of the support services that we offer for all our shared plans, we've live chat support that is online every day, even on holidays. You'll be able to get in touch with us no matter if you already have an account or not, since we will help you with pretty much anything, ranging from providing you with basic info about our services in case you are not our customer yet and you're considering to purchase one of the plans, to helping you with creating an email account in an e-mail client. Part of the issues are more complex and time-consuming, which means that you'll have to use the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all our prospective and active customers. If you are searching for a new hosting account, you can chat in real time to one of our representatives and obtain more info about our semi-dedicated plans so as to select the right plan for your sites. If you already own an account with us, we will be able to assist you in a very timely manner with billing, general and first-level techmatters. Even though sometimes you may have to open a ticket since there're situations that cannot be resolved through a live chat, we will be able to assist you with numerous common tasks, such as setting up an e-mail account in an email client or redirecting one domain to another. As a result, you will take advantage of quick support and you'll save plenty of time.